FAQ Registration & Payment

How can I now that my payment has gone through?
When the transaction is made, you get a confirmation on the screen, you will also receive a confirmation by e-mail. Make sure the right e-mail address is stated at the registration.

When can my name be seen in the start list?
The start list shows only payed entrys. If you enter by paying via a payment slip, you name is in the start list as soon as we have made the registration. The start list is updated on a daily basis, but sometimes it can take some days extra.

When do I receive my number bid?
You pick up your number bid at Lidingövallen before your start. A week before the race, all registered runners get an e-mail with a start authorization and information about the race. The e-mail is valid as your start authorization, please bring a printed copy to get you number bib.

More information about opening hours and how to find your way to the number bib distribution och other places of importance on Lidingö, is found here on the web page.

All complete entrys (payed in time) are published on our web page with name, club/domicile and class. Do you oppose the publication of your data, please contact us at +46 8 765 26 15 or info@lidingoloppet.se 
Lidingöloppet follows the Swedish Data Protection Authority’s rules on handling personal data. 

How do I change my data, if I move or change clubs?
Send an e-mail to info@lidingoloppet.se

Can I trust that my credit card number is not displayed to unauthorized people?
Absolutely, not even we as a seller can see your card number. It is sent encrypted from your browser, via our webserver to the bank’s computer. There is no reason to be afraid of handing out your credit card number. This tecqnique is as safe, or even safer, than shopping in a store were you leave your card. 

Can I pay for someone elses entry with my credit card?
Yes, you make the entry as usual and state the runner’s data. When you come to the payment, you use your name and card number.

When will I be charged for the payment?
It will come on the next bill from you bank. As sales place, "Lidingöloppet" is stated. 

Who do I contact if there is a problem with my registration or payment?
Please contact us at Lidingöloppet:
Tel +46 8 765 26 15
E-mail info@lidingoloppet.se

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